An 1800 number projects a powerful message for a business. It conveys professionalism and actively invites connection through free calls. With a smartnumber, it can even serve as a tool for branding.
On top of this, an 1800 number provides a range of benefits that can improve call management, customer service, and overall efficiency.
Direct your business calls to various answerpoints based on your availability, time and day, or location.
Expand your options with compatible services like cloud-based phone systems, IVR or phone answering services.
Manage and update your incoming call flows and make changes to your service via online portal.
You can keep an 1800 number for as long as you need it, anywhere your business goes. No more losing customers because you had to change your number.
Make a great—and lasting—impression with a consistent, centralised point of contact. Phonewords are especially good at this, since they make for memorable marketing tools.
Reduce call waiting time and connect customers to the most appropriate representatives or departments in your business.
Access inbound call reports for data on incoming call traffic, peak times and caller location statistics.
Connect with customers outside your local area by giving them an easy way to contact you.
Add or scale back features as your business's needs and resources change over time.