When you contact us to transfer your 1800 number service, we will process your account information and approach your current telco to request a port-away. While your current telco readies your number for release, we’ll set your account up in our system. Once your current carrier is done preparing your number, we activate it on our platform—and your number is officially ported.
The entire process takes five to seven days in most cases. Until your number is ready for porting and transferred to our platform, it should remain active with your current telco. There should be no disruptions to your 1800 number throughout the porting process.
What do I need to port my 1800 number?
All you’ll need are some points of information, all of which should be available on your most recent telco bill.
Your 1800 number
Name of your current telco carrier
Name of your 1800 number account